Refunds
Do you have a facility for refunds?
Yes, we do. To initiate a refund a place needs to be cancelled. Cancellation can either be done in the Customer Manager ( Customers -> Manager -> Manage ) or in the respective class register ( Events -> Course View -> Manage ).
Please follow the steps to process a refund in the Customer Manager:
Log in to https://my.reservie.net
Click Customer -> Management.
3. Type in client’s name in the search box. Then click on an icon to manage the account.
4. Scroll down to Events.
5. Click Transactions.
6. Click on an icon to void the customer.
7. Select Void & refund card to proceed with the refund or click Void only if no refund needed.
