Privacy policy

Forest Bathing in Essex - Contact: Sally at forestbathinginessex@outlook.com

Forest Bathing in Essex respects your privacy and is committed to looking after the personal information you share with us.

This privacy policy explains what information we may collect when you enquire about or book a session, why we collect it, how it is used and how we keep it safe.

Information we may collect

When you make an enquiry, complete a booking form or attend a Forest Bathing in Essex session, we may collect information such as:

Your name

Email address

Telephone number

Details of the session you have enquired about or booked

Booking and attendance history

Your communication preferences

Information you choose to provide that is relevant to safely participating in a session

Emergency contact information, where appropriate

Payment information may also be processed by the payment or booking provider used to make your booking. Forest Bathing in Essex does not normally store your full payment card details.

Why we use your information

We use your personal information to:

Manage enquiries and bookings

Contact you with information about your session
Provide important information such as meeting points, timings, cancellations or changes
Help us provide sessions safely and appropriately
Maintain appropriate booking and attendance records
Respond to questions or feedback
Meet legal, insurance, accounting or safeguarding requirements where applicable

We may also contact you about future Forest Bathing in Essex sessions, events and related activities if you have given us permission to do so.

You can withdraw your permission to receive marketing communications at any time.
Our lawful basis for using your information

Under UK data protection law, we need a lawful reason for processing your personal information.

Depending on the circumstances, we may process your information because it is necessary to provide the service you have booked or requested, because we have a legitimate business or safety reason for doing so, because we have a legal obligation, or because you have given your consent.

Sharing your information

Forest Bathing in Essex will not sell your personal information.

We may use trusted services to help us manage bookings, payments, forms, email communications or business records. These organisations may process information on our behalf and are expected to protect it appropriately.

We will only keep personal information for as long as it is reasonably needed for the purpose for which it was collected, including any legal, insurance, accounting or safeguarding requirements.

Information used solely for marketing will be retained until you withdraw your consent or ask us to stop contacting you, subject to keeping a minimal record where necessary to respect your preference.

Keeping your information safe

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

Access to booking and participant information is limited to those who need it for the operation of Forest Bathing in Essex.

Your rights

Under UK data protection law, you may have the right to:

Ask what personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete information in certain circumstances

Ask us to restrict how information is used

Object to certain uses of your information

Withdraw consent where processing is based on consent

Ask for a copy of certain information in a portable format

If you would like to exercise any of these rights, please contact Forest Bathing in Essex using the following email address: forestbathinginessex@outlook.com

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Contact

If you have any questions about this privacy policy or about how your information is used, please contact: forestbathinginessex@outlook.com