Key concepts of reservie
There are number of concepts on which the reservie system has been built - these are discussed below
Event
An event is arguably the most important concept of reservie and is fundamental to selling on reservie. Essentially, an event is:
A class
A workshop
A retreat
A course
An event comes in two flavours:
Physical - this is the traditional style of event that generally involves face to face meeting with the client or clients.
Virtual - this type event is help on a virtual basis using tools such as Zoom and requires special credentials to allow the client to access the event.
Events all have a common set of properties:
A name
A date or set of dates and times
A quantity of spaces available
A price
Reservie provides a simple and easy to use interface which allows events to be created in minutes allowing you to start selling with minimal effort and work.
Once an event has been created, your clients can start buying. reservie offers a number of purchase options including:
Credit card or debit card
Credit notes
Class passes
Class passes
Class passes are common for yoga teachers - they typically offer customers the options to purchase class credits upfront for typically a reduced price and then to redeem them at a later stage.
Reservie provides precisely this feature - call passes can be created and then sold online. Once purchased clients can then redeem them against permitted classes.
Depending on your requirements, you class passes can be as simple of having just a single class pass which can be used across all of your classes. However, reservie offer a flexibility to provide more complex models, allowing you total flexibility in how you operate your yoga business.
Notifications
When a client makes a purchase of an event or a class pass, if the payment has been made via credit / debit card, the client will receive a receipt from our credit card processing partner, stripe. However, this receipt simply provides confirmation of funds spent and may not offer sufficient detail to your clients of precisely what the have booked.
To complement any third party emails, reservie present the concept of a notification. Notifications are internally generated emails that are sent on your behalf upon the system detecting something happening within the system. The current notifications that reservie supports are:
Customer signing up to reservie for the first time
Customer purchasing an event
Customer having their space cancelled on an event
A prospective client receiving information on new availability of a previously full event
Reminder of an occurrence.
Vouchers
Vouchers provide a simple mechanism to allow you to offer discounts on events and passes. We currently support the following types:
Discount - a reduction in the cost of an event
Pre-paid - typically used as a credit note to enable credits to be used in the purchase of an event or pass.