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Appointments

Updated Aug 24, 2026 3 min read

What an appointment booking system is, who uses one, why they bother, and what reservie gives you. The short version, before any of the setup detail.

The reservie appointment booking system lets you offer services outside your standard class timetable. Think 1:1s, consultations, massage or therapeutic services and the like.

Traditionally, offering such services has meant someone answering calls, or messages going back and forth, all kept in a paper diary you have to keep checking. That is time consuming, costly and easy to get wrong.

With reservie, the whole booking process is handled 24 hours a day, 7 days a week. You tell us what services you offer and when you are available. The system takes the bookings and talks to the customer, leaving you to concentrate on running your business.

How it works

Three steps, start to finish: you set your services, you say when you are free, your customer picks a time and books it.

The whole thing in 35 seconds. No sound needed.

Who uses them

  • Health and wellbeing β€” massage and bodywork, physiotherapy, counselling, nutrition
  • Fitness and movement β€” personal training, one to one yoga or pilates, technique sessions
  • Beauty and personal care β€” treatments, therapies, anything sold by the hour
  • Teaching and coaching β€” private tuition, mentoring, first consultations

If some of your work is a room full of people and some of it is one person at a time, appointments are for the second kind.

Why people use them

  • Bookings while you are teaching. Your page is open when you are not. Evenings, weekends, the middle of a class.
  • No more phone tag. No hunting for a time that suits you both across six messages.
  • Paid up front. Take the money at the time of booking, so a no-show costs you less.
  • Reminders sent for you. A reminder goes out before the appointment without you remembering to send it.
  • Never double booked. Times you cannot keep are never offered, so the same hour cannot go to two people.
  • One diary. Appointments sit alongside your classes rather than in a separate system.

What reservie gives you

  • Your services β€” what you offer, how long each one takes and what it costs
  • Your hours β€” when each person is available to be booked, with time between appointments if you need it
  • Your rooms β€” if a treatment room or a piece of kit can only be used once at a time, reservie knows
  • Payment at booking β€” card, Apple Pay and Google Pay, straight into your account
  • Confirmations and reminders β€” sent for you, in your own wording
  • One place for everything β€” appointments and classes on the same calendar, bookable from the same page

Where to go next