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Honest comparison

Reservie vs Acuity Scheduling for yoga & Pilates studios

Acuity is appointment software that later added classes. Reservie V2 was built with both in mind: classes on a timetable, appointments on a calendar, one client list and one set of credits behind them. The question is which of those your week actually looks like.

Written by Darren Cooper, yoga teacher and founder of reservie. Acuity’s figures come from their own pricing page and help centre, checked .

The short answer

Acuity is appointment software that later added classes. Reservie V2 treats classes and appointments as equals: classes on a timetable, appointments on a calendar, one client list and one set of credits behind both. If you only book treatments and live in Squarespace, Acuity is a clean fit. If you run a timetable and a calendar in the same week, that is what V2 is for.

Acuity runs classes on every plan, including the $20 Starter one. What Starter does not do is sell packages or memberships, or run a waitlist: those begin on the $34 Standard plan. Here, passes, memberships and the waitlist are on the £3 plan, and so is everything on the appointments side.

Side by side

 reservieAcuity Scheduling
Appointments, on a calendarA V2 flagship. Services, durations, prices, buffers, named rooms and each therapist’s own hoursOn every plan. What the product was built around
Classes and events, on a timetableA V2 flagship. Repeating dates, capacity, waitlist, passesOn every plan, per their compare table
Rooms and equipmentNamed rooms and kit, attached to services and to each person’s hoursResources, by quantity. Hidden from clients; a named room needs its own calendar
Several teachers or therapistsEach with their own hours and rooms, on one account1 calendar on Starter, 6 on Standard, 36 on Premium
Passes spent on eitherOne set of credits, spendable on classes and appointmentsAppointment packages, from the $34 Standard plan
Class passes and packagesIncluded on the £3 planNot included on Starter. From $34 Standard
MembershipsIncluded on the £3 planNot included on Starter. From $34 Standard
WaitlistIncluded on the £3 planNot included on Starter. From $34 Standard
Mixed basketTwo classes and a private in one checkoutTheir help centre: clients cannot choose multiple appointment types in one transaction
Video on demandSell recorded classesNo video-on-demand feature found in their documentation
SupportEmail and phone, answered by usEmail and help centre; reviewers report no phone line
Billed inPoundsUS dollars

Acuity’s column comes from their own pricing page and help centre, read on 30 August 2026. Where they do not publish something, we have written that rather than assuming it is missing. Both companies change their plans, so check before you decide.

Where appointment software shows its origins

None of this is Acuity being bad at its job. It is a tool built around one client and one slot, doing a second job it was not designed for.

It shows in the price list first. Acuity will run your classes on the $20 plan quite happily. It will not sell a ten-class pass, take a monthly membership or hold a waitlist until you are on the $34 one, and a studio needs all three in its first week. Here the £3 plan does the lot, on the timetable and the calendar both, and the only thing that changes higher up is the transaction fee.

Then the basket. Acuity’s help centre says a client can book several times of the same class in one go, but cannot put two different ones in the same transaction. Book one massage and that is neither here nor there. Book Tuesday Hatha, Thursday Flow and a place on the Saturday workshop and you have paid three times, which means three card fees for you and three confirmation emails for her. Here it is one basket and one payment.

Rooms we both do, differently. Acuity counts them: three massage rooms means three bookings at once, and the count stays hidden from your clients. If somebody needs to pick a particular room, Acuity’s own advice is to give each room its own calendar. Here a room is a named thing you attach to a service and to the hours each person works. Neither approach is wrong. Theirs is a limit, ours is part of the booking.

What each one costs

Two different shapes: a small monthly fee and a slice of what you sell, or a larger monthly fee and no slice.

reservie

  • Starter · £3 2% per transaction, 28p minimum
  • Growth · £15 1.5% per transaction, 28p minimum
  • Pro · £59 No transaction fee

Per month, in pounds, 30-day trial with no card needed. Stripe’s card fee is separate. Every plan has every feature.

Acuity Scheduling

  • Starter · $20 1 calendar. Classes yes; packages, memberships and waitlist no. $16 annually
  • Standard · $34 6 calendars, packages, memberships, waitlist, text reminders. $27 annually
  • Premium · $61 36 calendars, HIPAA BAA, branding removed. $49 annually

Per month, in US dollars, 7-day trial. Card fees separate. Packages, memberships and the waitlist start on Standard.

On a small timetable we are cheaper, and it is not close. As you get busier the percentage matters more, which is when you move up: Growth halves it, Pro removes it and you pay a flat £59 with nothing taken per booking. Put your own numbers into the class revenue calculator rather than taking anybody’s word for it, and the full detail is on the pricing page.

The difference that doesn’t fit in a table

It is Sunday evening, your Monday morning class will not publish, and twenty people expect to book it before bed. What you want then is not a help centre article.

Acuity’s support is email and self-service, and reviewers regularly mention the absence of a phone line. Here, an email is answered by the person who wrote the code, and there is a number that rings a real one. It is not a feature anyone can put in a chart, and it is the thing studios mention most when they recommend us to someone else.

“I’m a yoga and Pilates teacher and would highly recommend reservie as a booking system. The team goes the extra mile — they even helped install it on my website. He responds to emails quickly and is there on the phone if you need to chat.”
Emma Churchill, Yoga & Pilates with Emma

Looking for an Acuity Scheduling alternative?

Most people who land here are not choosing from scratch. They are on Acuity, running classes on a plan that will not sell a ten-class pass, and wondering what else exists. The honest version: if your week is mostly one-to-one treatments, Acuity does that job well and switching buys you little. If your week is a timetable with a few privates around it, you are paying for a middle tier to get passes, memberships and a waitlist that we include at £3, and you are paying in dollars for a product built around a different shape of business.

When Acuity might be the better fit

I said this would be honest, so here it is. Acuity may suit you better if:

If that is you, go and sign up with them, genuinely. But if your week is a timetable with a few privates around it, and you would rather not pay a middle tier for the privilege of selling a ten-class pass, that is exactly who we built this for.

Questions people ask

What is the main difference between reservie and Acuity Scheduling?

Acuity is appointment software that later added classes. Reservie V2 treats classes and appointments as equals: classes on a timetable, appointments on a calendar, one client list and one set of credits behind both. If you only book treatments and live in Squarespace, Acuity is a clean fit. If you run a timetable and a calendar in the same week, that is what V2 is for.

Does reservie handle one-to-one appointments as well as classes?

Yes, and with equal weight. Appointments are a flagship part of V2 and live on their own calendar: each service carries its durations, prices, a buffer either side and the room or kit it needs, and each teacher or therapist has their own hours. Classes live on the timetable with capacity, repeats and waitlists. Behind both sits one client list and one set of credits, so a pass bought for classes can pay for a private.

Is reservie cheaper than Acuity?

Usually, yes. reservie starts at £3 a month plus 2% per transaction with a 28p minimum. Acuity starts at $20 a month, but class packages, memberships and the waitlist all begin on its $34 Standard plan, so a studio selling passes is rarely on the entry tier. As you get busier our percentage matters more, which is what Growth and Pro are for: Growth halves it and Pro removes it for a flat £59.

Does Acuity do class passes and waitlists?

Yes, from the $34 Standard plan. Acuity’s own compare table shows packages, memberships and waitlists as not included on the $20 Starter plan, and included on Standard and Premium. The question is not whether it can, but which plan you have to be on before you can.

Can someone book a class and a private in one checkout?

In reservie, yes: two classes and a private go in one basket, one payment and one confirmation. Acuity’s help centre says clients can book several spots or times of the same appointment type together, but cannot choose multiple appointment types in one transaction. That rarely matters for a single treatment and matters most weeks for a studio.

How long does it take to move from Acuity to reservie?

Most teachers have their timetable up and their first class bookable in an afternoon. Export your client list from Acuity as a CSV and we will bring it across for you, along with your classes and passes, so you are not retyping a term of bookings.

What is the best Acuity Scheduling alternative for a yoga or Pilates studio?

It depends what you are trying to fix. If the problem is cost, most UK studios on Acuity are on the $34 Standard plan because that is where packages, memberships and waitlists begin — here those are on the £3 plan. If the problem is that classes feel bolted on, that is the difference between software built around appointments and software built around both. If you need three dozen staff calendars or HIPAA workflows, we are not it, and Acuity or Mindbody will serve you better.

Also weighing up bsport? Or start with what we do for yoga, pilates, classes of every other kind and one-to-one appointments.

Try it against your own timetable

Thirty days free, no card to start, and we will bring your classes and client list across from Acuity for you.

Acuity Scheduling is a Squarespace product and its name belongs to them. Prices and plan contents were read from Acuity’s own pricing page on 30 August 2026. Points attributed to reviewers come from published reviews on sites such as G2 and Capterra and are their opinions rather than our claims. Plans change, so check with Acuity before you decide, and tell us if you spot something out of date.