The video plans
Video on Demand is an add-on to your reservie plan. You choose it inside reservie, on the Plans page.
| VOD Starter | VOD Growth | VOD Studio | |
|---|---|---|---|
| Price | £12 a month | £24 a month | £46 a month |
| Videos | Up to 50 | Up to 250 | Up to 1,000 |
| Hours of video | 50 | 250 | 600 |
| Viewing allowance | About 100 full class views a month | About 250 | About 600 |
Every plan has unlimited libraries and collections.
YouTube and Vimeo videos you add as links don’t use your hours or your viewing allowance. On VOD Starter and VOD Growth, each one counts as one of your videos. On VOD Studio, you can add as many as you like (see Adding YouTube and Vimeo videos).
Video plans start straight away. There is no free trial. You can change your video plan at any time on the Plans page.
If you are on the Studio plan, VOD Starter is included. You can still choose VOD Growth or VOD Studio for more room.
What a view is
A view is one customer watching one whole class. A 45-minute class watched to the end is one view. Two customers watching half each make about one view between them.
The allowance is a guide for classes of 30 to 60 minutes. Longer classes use more of it, and short clips use less.
Your allowance renews on your plan’s renewal date each month, not on the 1st. When you watch your own videos in reservie, it doesn’t count.
When your allowance runs low
- We email you at 80%, 90% and 100%, with how much you have used and when it renews.
- The Video on demand page shows a note from 80%, such as “About 80 of 100 full class views used”, with a link to See video plans.
If you use it all, your uploaded videos pause for your customers until your plan renews or you upgrade. While they are paused, your customers can’t watch them, and their access dates are not extended. They see “Videos are temporarily unavailable” in place of the player. Nothing they bought is cancelled or lost. YouTube and Vimeo videos keep playing.
You see “Your videos are paused for customers until” the renewal date, and you can still play your videos yourself.
Upgrading switches them back on straight away. If you see the 80% email, that is the time to upgrade.
When you reach your video or hours limit
When you have used all the videos or hours on your plan, you can’t upload any more. You see which limit you have reached, with a link to Upgrade your plan. Upgrade, or delete videos you no longer sell. Add video stays available while you can still add a YouTube or Vimeo link.